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Car Wash Vacuums: Why you Should Offer Them

Standing out from other local car washes can be a struggle. With the goal of acquiring new customers and retaining old ones, there are many methods to draw customers towards your car wash business as the best destination around.  Today, we'll be discussing one of those methods you can offer your customers, in hope that it turns a one time visitor into a lifer:  Vacuuming Services!

Car vacuum

What do we mean by Car Wash Vacuums?

A car wash vacuum is a specialized vacuum cleaner that is designed to clean the interior of a car, including mat cleaning. These are often found at car wash locations and gas stations in paid and free vacuum varieties.

These powerful vacuums do an exceptional job at cleaning up the car’s interior and can even reach places that regular vacuums cannot, such as the crevices in between the car seats and corners of the floor.

Is a Car Wash Vacuum the Same as a Household Vacuum?

These vacuums are usually much more powerful than regular household vacuums and can reach tight spaces that regular vacuums cannot. That is why many car owners choose to vacuum their cars at car washes even though they might have a vacuum at home.

Car interior

Implementing a Vacuum at your Car Wash

If you currently do not offer a vacuum at your car wash, here are some reasons why you should look to add one!

Customer Perceived Value

Car owners have many options when choosing a place to wash their vehicles, and as someone in the car wash industry, you have to stand out in any way you can. Offering more services is a great way to do just that.

Two similar car washes will not look so similar to a consumer if they can also clean the interior of their vehicle at the same time as the exterior!

Customer Satisfaction

Whether they are paying customers for just an exterior wash, and enticed by free vacuums, or even if paying for the vacuuming services as well, these customers will be glad that they can be cleaning dirt not only from the outside of their vehicle, but interior surfaces as well, such as a floor mat covered in dust and debris.  

Most people will appreciate this added benefit of cleaning the entire vehicle, and search for locations that offer an extra service like this (especially if it is a free vacuum service). If your car washes can be a one stop source for exceptional car cleaning services, you will likely see that reflected in consumer satisfaction and reviews.

This can make the difference for someone choosing to return to your business again as everyone loves seeing their car clean, and that is true for both the interior and exterior.

Extra Revenue

Some car washes and gas stations choose to make their on site vacuum an inexpensive and optional piece of equipment that visitors can use.

While there are lots of benefits to offering a free car vacuum station, if you are charging for it, likely you will cover its expense and even have another nice revenue stream by offering a vacuum.

Should you be a Free Vacuum Car Wash?

You may be thinking that offering a vacuum could be an easy way to generate some extra revenue for your car wash.

But offering a free car vacuum station is an excellent way to give back to your customers, and that brings many benefits to your car washing service:

Reach New Customers

A car wash that offers free vacuuming will reach new customers who may not have stopped at your car wash before.

These new customers may be enticed by the free vacuum service and then decide to come back in the future and pay for a car wash.

More Traffic

A car wash that offers a free vacuum will see an increase in traffic as people are more likely to stop if they know they can get their car vacuumed for at no cost.

This increased traffic can lead to more business for your car wash as people are more likely to notice your car wash, perceive it as busy, and see your location as one desired by the community.

Customer Retention

A car wash that offers free car vacuums is more likely to retain customers as they will appreciate the extra service and clean floor mats.

Repeat business is essential for any car wash business, and offering a free vacuum is an excellent way to ensure that your customers keep coming back instead of simply choosing the closest car wash to them.

Better Customer Experience

What might separate you from the car wash down the road is the experience your customers have at your business.

Offering a free vacuum is a small detail that can satisfy your customers and that leads to further better business reviews people will prefer to get their car washed.

Fast car

Are there any Benefits to making your Vacuums Paid?

Even though there are many benefits to offering a free vacuum, these are some reasons why you might want to charge for the service.

Extra Stream of Revenue

As mentioned before, the most significant benefit of charging for vacuuming is that it is another way for your car wash to make money, vs. the free vacuum option.

Less Damage/Repairs

Since your car vacuum is not free, fewer people would be using it.

That might lead to the equipment lasting longer and needing less mechanical maintenance, which is a small win for a car wash who may already have regular repairs.

Clean car truck

Offering a free vacuum service can lead to more money than if you charged for them

This may seem wrong to you at first as how can something make more money by charging nothing?

But all those benefits of a free vacuum we mentioned earlier can lead to more people coming to your car wash and that will in turn bring much more customers and money to your business than you would charging customers to vacuum their own vehicle.

Vacuuming locations and other tips:

Where you place your car wash has their vacuums can impact how successful your car wash vacuums are, for both paid and free options.

By offering these vacuuming systems, you want people to see them and to use them.

Here are some tips for a  better vacuum experience:

Visibility

  • Place your vacuum stations along the outside of your location, not all together in a back corner of your property
  • Ensure use of signs and other visuals match those you use for the car wash

Performance

  • Do your best to keep your vacuum systems running and free of major downtime
  • Make sure they work well so customers who do use them are satisfied with their usage

Convenience

  • Ensure using your vacuums is an convenient as it can be by making it easy to turn on (and for customers to pay if it is a paid vacuum)
  • Place them in a location where cars can park with ease and extra space for opening doors
Turtle Wax Pro fire arch


Do you have any Car Wash Concerns? Contact Turtle Wax Pro and Transchem

We have been in the car care industry for over 75 years and been supporting car wash businesses of all sorts for decades.

This means we know the impact offering extra services can have on a business. Unlike other car cleaning services, paid or free vacuums can have a large impact on your customer satisfaction and retention.

It is certainly an option that can make your business stand out from the competition. Don't hesitate to reach out and discover other ways we can support your business' success!

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